Customer Information Portal

TRUE CIP

We are happy to announce that our Customer Information Portal is back up and running!

Please click the link below to access the new site. After you create an account, you may not have access right away. Please give us some time to finalize your information. For those who may need extra help getting started, some quick instructions have been uploaded and can be found at the bottom of the page.

https://truecip.owyheeid.org/

The Customer Information Portal, or CIP, is an online way for you to access some features of your account. You will be able to look at past and current water usage and orders placed with your ditch rider. To use this feature you will need to create an account, the link to do so is above. Fill in your name, pick a username, and create a password and security question. Please write these down and keep in a secure place, as we, nor our service provider, will know what your username, password, and security question will be. Also, please provide us with contact information, such as phone and email, so we can contact you if you have any questions regarding your account. The comment section is available for you to supply us with additional information, as well as, your account numbers if you know them; this helps us speed the process along, as we will have to manually activate your CIP and attach each water account to your CIP account so that you can view the information. If you need help, there is a document with pictures and instructions below.

This information will be updated twice a week.